Best of SaaS Showplace Award Winner

TeamSupport.com.com is a wholly-owned subsidiary of Muroc systems, Inc., a Dallas-based holding company focused on developing productivity enhancing software products delivered via the SaaS model. TeamSupport.com’s integrated SaaS-based customer service, product management, and bug tracking system allows manufacturers, their customers, and key client-focused teams to better communicate so they can reduce the time and cost to perform critical business functions. An example of TeamSupport.com’s measurable business benefits is Data Financial, Inc. which has been serving the financial systems and equipment needs of banking, retail and casino gaming industry clients since 1983. By using TeamSupport.com’s on-demand customer service and help desk application, Data Financial has saved $3,200 in labor, two weeks of software development time and $1,200 in travel/lodging expenses per installation, representing over $100,000 savings over the past year. The company also saw their 'new concept to release' time reduced by as much as 40 percent, depending on the complexity of the release. It is for these reasons that TeamSupport.com has been named a Best of SaaS Showplace Award winner.